Pollaughan Cottages Awards, Gongs and Star Ratings
2013 : Trip Advisor Travellers Choice Winner
2012 : Gold Award – Green Tourism Business Scheme
2011 : Silver Award – Best Small Self Catering Establishment in Cornwall
2009 : Gold Award – Green Tourism Business Scheme
2009 : Silver -Accessible Holiday of the Year South West
2006 : WINNERS – Cornwall Sustainable Awards Small Business Catagory
2006: WINNERS – SW Tourism Excellence Oscars Accessibility and Silver – Sustainable award
2006: First cottages in Cornwall to be awarded GOLD in the Green Tourism Business Scheme
2004: WINNERS Self Catering Holiday of the Year in England for Excellence South West and Cornwall Tourism Awards
2003, 2004 & 2005: Runners-up, Sustainable Tourism Initiative
The Regional Awards are sort of the ‘Oscars’ of the industry.For the unitiated,the outcome has nothing to do with what your visitors actually think, your repeat business rate or your occupancy levels, judging is done by a panel who sit around a table and look at a short report by someone who has popped out for a quick reccie and an entry form marked like an exam sheet matrix plus a breeze of your website and marketing…. in this catagory they say they are looking for a really high quality product, a very strong committment to sustainability and accessibility (apparantly), and a demonstration of innovation and customer service…
The Regional and National Awards are strange things…we have learnt much since the early days from both entering and judging in these awards… They are a bit like taking an exam or test and is marked through a matrix system, though strangely the final decision is made by a panel who generally don’t actually visit or experience the holiday or meet the owners, weird that ..
Visit Britain come every year to inspect us against a whole set of criteria, and since creating our business in 2002 Pollaughan Cottages have consistently been awarded 5* in Willows, Meadows and Fallow and also the Gold statusreflecting exceptional cleanliness and customer service. We have 4* in the Farmhouse, as it has no en-suite bathroom it cannot be 5*, such is the way the criteria works.
