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All the things you need to know....


Cottage Booking Information

General Information regarding Bookings here at Pollaughan...

To make a Booking or Availability enquiry you can check the Online Live Availability chart,clicking on the start date to make the booking, you can send a message on our contact form or
call us on 01872 580150 anytime.

OUR FULL POSTAL ADDRESS:
Tim and Valerie Penny
Pollaughan Farm
Portscatho, Truro
Cornwall, TR2 5EH

Deposit is 30% of the holiday cost - Balances due 12 weeks before the holiday -Bookings made within 12 weeks of the start will require full payment on booking -  please read full  Terms and Conditions in box to right before booking

We accept payment by BACS, Credit/Debit Cards ( no charge)

Our changeover day during the main season is on FRIDAYS during which we let whole weeks only. The main season starts in mid March and runs to the October Half Terms

Arrival and Departure Times   Lettings commence from 4pm on the day or arrival and finish at 10am on the day of departure.

DOGS AND PETS
We do not generally accept pet dogs, but will always accept Guide and Assistance dogs. We may,in certain circumstances allow a dog to be brought depending on the time of year, type and age of dog and cottage required,subject to signed agreement to our pet policy .See PET AGREEMENT here...

Short breaks and Winter Weeks
After October Half term we are into the SHORT BREAK and WINTER WEEK season and bookings for whole weeks  start on a Saurday and short breaks of anything from 4 days can start and end on any day of the week between a Saturday depending on other bookings. Prices for short breaks are on our Prices and Bookings page.

Multiple Week Bookings
Bookings of two weeks or more can receive a discount of £40 from the balance of the holiday if no mid week clean is required. If you would like a mid stay clean the discount does not apply. You must let us know when the balance is due if you would like to take advantage of this discount.

Group Bookings
Bookings of more than one cottage to the same group will require the £100 cleaning/damage deposit to be paid with the balance to cover the potential re-sorting of inventories which inevitably happens and is very time consuming for us on changeover day. This will be returned within 7 days of the end of the stay provied the cottages are left clean and tidy and all items have been kept within the cottage.


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